Frequently Asked Questions

Is smoking or drinking allowed in the common areas? 

Marmalade Hill is a smoke-free community however smoking is only allowed outside and 25 ft away from any building, apartment, balcony area, common area.

Consumption of alcoholic beverages is not permitted in any of the common areas, parking facilities, storage areas, recreational facilities, or grounds of the community. Suspicious smells or odors can be reported to the Building Management office.


Are pets allowed? 

We do allow pets, the pet needs to be 50lbs or less, breed restrictions apply.


When is rent due? 

Rent is due on the 1st day of each month, anything past the first is considered late. Any rent amount not paid by the 3rd at 5PM will incur the late fee of $125.00. Cash payments are not accepted.


Can I sublet my apartment? 

Residents shall not assign their apartment or sublet any portion of the premises.


What is the policy relating to multiple lessees? 

Unrelated residents sharing an apartment shall each qualify for that apartment based on the following:

1. Multiple unrelated residents shall not exceed two for any apartment leased.

2. Each resident shall have qualifying income equal to three and 1/3 (3.3) times the monthly rental amount. All income or information on funds to pay rent must be verifiable.


3. Any desired change of lessees on the lease must be pre approved by management and a lease amendment executed before the change in lessees must occur.


What is the policy relating to drug and criminal activity on the property? 

Any residents, occupants, guests, family members, or other persons related to or affiliated in any way with the resident shall not engage in any unlawful activity on or around the property. The resident must promptly disclose all such unlawful activity in writing to Property Management so the proper authorities may be notified.


What can I do in the common areas? 

The halls, sidewalks, stairways, parking ramps and other similar areas of the building shall not be obstructed or used for any purpose other than entrance to and exit from the apartments.

Loitering or causing disturbances are not permitted on the stairways or in the halls, lobbies, elevators or parking areas of the buildings. Residents are responsible for seeing that their visitors obey house rules while on the premises. The use of skateboards, scooters or rollerblades in any part of the community is prohibited.



Can I leave my personal property outside? 

Common areas are not to be used for storing furniture, luggage or other personal property. Personal property left in common areas will be tagged and it will be removed after 5 days. If the owner of the personal property can be identified, the person will be contacted to remove the item(s) within 5 days or Building Management may remove the personal property.


What are the noise restrictions? 

Residents should not make or permit any disturbing noise in the building. Residents should not do or permit anything to be done that would interfere with the rights, comfort or conveniences of other residents. The period from 10:00 p.m. to 8:00 a.m. is considered quiet courtesy hours. During this period, any activity that generates noise that unreasonably disturbs another resident is prohibited.


What is the window policy? 

Nothing should be thrown or emptied out of the windows of any apartment. Nothing should be hung from the outside of the windows of any apartment.


Can I add a shade or awning to the outside of my window? 

Shades, awnings or window guards are prohibited on the exterior of the buildings.


Are signs permitted? 

No sign or message of any kind should be displayed on or from any residence, common area or limited common area (including any balcony), nor shall any sign or message of any kind be inscribed, painted, engraved or affixed to the exterior of any apartment, common area or limited common area (including any balcony) except as permitted by Building Management.


Can I use a charcoal, gas or wood burning grill? 

Cooking or any use of charcoal, gas or wood-burning grills is not permitted on the premises of this property at any time except in the designated Barbeque area. See Building Management for assistance and regulations for use of the Barbeque are grill.


Outdoor carpeting, coverings or similar material may not be installed on or over terraces.

Nothing should be hung from or attached to any railings, walls or other portions of any terrace.

No rugs should be beaten on terraces, patios or outdoor living areas, nor should dust, rubbish or litter be swept from a apartment or any portion thereof off the terraces. Terraces are not to be used for storage of any kind of materials, goods, bikes or other personal items.


What can I  put in my storage unit?

Just about anything except motor vehicles or other gas-operated machinery. No gasoline, explosive or other hazardous materials may be kept in any storage unit or otherwise stored on the premises. All personal property must be stored inside an assigned storage unit. Any items left outside the storage unit may be removed by Building Management.


Can I adjust the heating, lighting or air conditioning in the common areas?

No.  Please do not interfere in any manner with any parts of the heating, lighting or air conditioning apparatuses in the common areas.


What should I set the temperature at in my condominium when I’m away? 

During cold times whenever residents are away, it is required that the thermostat be set in the heating mode with the temperature at a minimum of 65 degrees. If the thermostat is set in the air-conditioning mode, the apartment will not be heated, and experience has shown that water lines are likely to freeze.


Should I "air out" my apartment? 

Hygienists recommend that homes be "aired out" on a regular basis to avoid the buildup of pollutants. This can be done by opening the hall door when it is extremely cold outside or by cracking open the sliding door or windows for a few minutes with the furnace or air conditioning fan turned on. This should be done whenever the apartment seems stuffy. It is particularly important that this be done during the air conditioning season so that there is not an excessive build-up of humidity.


How do I dispose of my trash?

Residents are responsible for the disposal of all trash and rubbish from their apartment to the collection points in each building..

All trash must be put in plastic bags of suitable size and tied at the top before being thrown away. Any wet garbage must be placed in double plastic bags before disposal..

No furniture, mattresses or vehicle parts are to be left in the trash or recycle areas unless they are fully enclosed within the applicable dumpster or container. Residents are responsible for the disposal of remodeling debris, rugs, furniture, appliances, Christmas trees and other large items. Such items or materials should not be placed in the dumpsters or other trash receptacles.




Can Building Management enter my apartment?

Building Management and its duly authorized agents have the right to enter any and all of the apartments, limited common areas and storage units in cases of emergency originating in or threatening such apartments or any other part of the premises, whether or not the residents of the apartment are present at the time.

Keys to each apartment will be maintained and secured in a locked box in the building manager’s office. These keys will be used only when a resident is locked out, to allow authorized visitors access into a resident’s apartment, or if a threat of fire, water damage, or any other condition may adversely affect the common elements or other apartments. For non emergencies, authorized workers may enter an apartment only with permission of the resident or with 24-hours written notice.

No key may be removed from the locked box in the building manager’s office and used for entry, except for purposes noted above, without the consent of the resident. No entry shall be provided to any individual without positive identification being given to Building Management at the time of entry. The person must be listed as a resident, occupant or approved person to enter the apartment.

No resident may install locks in addition to the standard door locks.


Where do I park? 

In your designated parking space. Please contact management if you do not know which space you have been assigned. Use of the assigned parking space is at the sole risk of the resident. Building Management has no liability to the resident or any other person for any claims, damages or costs (including attorney’s fees) arising from damage, loss, theft of any vehicle or other property (including property of the resident), or injury to or death of any person (including the resident and the resident’s family, agents, employees, visitors, or licensees) arising indirectly out of or in any way in connection with the use of the parking space or any part of the parking garage by the resident or the resident’s family, agents, employees, visitors or licensees unless caused by the gross negligence or willful misconduct of Building Management or its agents.


Only passenger cars, small trucks and motorcycles are to be parked in the parking spaces. No trailers, mobile homes, trucks over three quarters of a ton, boats, recreational vehicles, buses or commercial vehicles may be left in the parking space unless authorized in writing by Building Management. No motor vehicle, trailer or other vehicle belonging to a resident or guest shall be parked in a way that impedes or prevents ready access to any other resident’s parking space. Vehicles must be parked within the designated parking spaces. Vehicles parked outside the lines or occupying more than one space or blocking traffic will be subject to towing at the resident’s expense.

Residents and guests are to obey the parking regulations posted. No resident shall use or permit any family, guests or other persons to use parking spaces of other residents unless permission from such resident is procured in advance. Residents are not to use visitor parking. If residents park in visitor, parking areas, they will be charged at the posted rates.

All vehicles parked in reserved parking spaces must be highway drivable and currently and properly licensed. Current license plate numbers and vehicle descriptions must be registered with the Building Management office.

All vehicle doors and windows must be locked while unattended.

Failure to obey all laws, rules and management directives can result in warnings, fines, barreling and towing of the vehicle at the resident’s expense. All fines will be charged to the resident’s account. The resident shall not perform repairs to vehicles on the property or allow them to be performed by others on the property.


Where do my visitors park?

Visitors may park in the designated visitor parking spaces or on the street.


Private carriers, such as Federal Express and UPS will deliver packages to your apartment. If the resident is not home for the delivery, arrangements will need to be coordinated directly with the carrier.

Residents may sign a Package Release Form which allows Building Management to accept packages on residents’ behalf. Residents will then need to pick up their packages at the Building Management Office. Building Management and its employees cannot accept packages on residents’ behalf if they have not signed this release.

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